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Clinical policies

Protecting our patients

Our policies at Crosby Chiropractic 

Welcome to our clinic! We are committed to providing the highest quality care to all of our patients. To ensure that everyone has a positive experience, we have established a set of policies that we ask all patients to follow. These policies cover everything from appointment scheduling to payment options. Please take a moment to review them before your visit. If you have any questions or concerns, our staff is always here to help. Thank you for choosing our clinic for your healthcare needs.

Privacy Policy

Thank you for choosing our chiropractic clinic. We take your privacy seriously and are committed to protecting personal information. This privacy policy outlines how we collect, use, and safeguard your information. We collect personal information such as your name, contact information, and medical history to provide you with the best possible care. We do not share your information with third parties unless required by law or with your explicit consent. By using our services, you agree to the terms of this privacy policy. If you have any questions or concerns, please do not hesitate to contact us.

Code of Ethics

We abide by the Code of conduct set out by our governing body the General Chiropractic Council. Here is a link to the code CODE

Cookie Policy

Our website uses cookies to enhance the user experience and to allow patients to contact the clinic. Cookies are small text files are stored on your device when you visit our website. They help us to remember your preferences and to improve your browsing experience.

We use both session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device until they expire or you delete them.

By using our website, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you can disable them in your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

If you have any questions or concerns about our cookie policy, please do not hesitate to contact us.

GDPR Compliance

At Crosby Chiropractic, we take data protection seriously and are committed to complying with the General Data Protection Regulation (GDPR). We collect and process personal data only for specific and legitimate purposes, and we ensure that the data is accurate, up-to-date, and secure. We also provide individuals with the right to access, rectify, and erase their personal data. By using our services, you agree to our GDPR compliance statement.

Modern Slavery Statement

Modern slavery is a heinous crime that has no place in our society. At Crosby Chiropractic, we are committed to ensuring that our business and supply chains are free from any form of slavery or human trafficking. We have implemented strict policies and procedures to prevent such practices and regularly review our operations to ensure compliance. We believe that everyone has the right to work in a safe and ethical environment, and we will continue to work towards eradicating modern slavery in all its forms.


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At our chiropractic and sports therapy clinic, we take all complaints seriously and aim to resolve them as quickly and efficiently as possible. If you have a complaint, please speak to a member of our team who will listen to your concerns and work with you to find a solution. If you are not satisfied with the outcome, you can escalate your complaint to our clinic manager who will investigate the matter further. We value your feedback and are committed to providing the highest level of care to all our patients.

Copyright and All Rights Reserved

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Crosby Chiropractic and is protected by international copyright laws. All rights reserved.

Cancellation Policy

Our cancellation policy requires a notice of at least 24 hours the scheduled appointment. If the cancellation is made within this timeframe, the full payment will be refunded. However, if the cancellation is made after the 24-hour window, the payment will not be refunded. Thank you for your understanding.

Card Payments

Please be aware that your card details will be stored on our secure system for future payments and missed appointments. You have the ability to remove them manually from the system at any time by logging into your account. Our staff is available to assist you with this if needed.

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